PLEASE READ CAREFULLY

STSVacations.com - Terms and Conditions is a legal agreement between you and STSVacations.com ("we", "us" or "our") that governs your purchases of products and services made available through this Website. By using this Website, you signify that you have read, understand and agree to the terms outlined below. We reserve the right to change the Terms and Conditions at any time without notice, effective immediately upon posting to our Website. You continued use of our Website shall be considered your acceptance to the revised Terms and Conditions.

STSVacations.com

STSVacations.com, as tour operator, and its employees and agents act solely as agents in arranging transportation, accommodations and other services offered on our Website. In consideration for the promises contained in this agreement, I agree to indemnify and hold STSVacations.com, its successors and assigns, harmless from and against any and all claims, demands, causes of action, damages, costs, liabilities, fees, penalties and expenses, including attorneys fees and costs, arising out of or resulting from my actions, including any misfeasance, negligence or intentional act or omission of mine, with respect to the trip described in this agreement. STSVacations.com, its successors, assigns, officers, directors and agents, shall not be liable for any act, omission, injury to person or property loss, inconvenience, accident, delay, irregularity, negligence or default of any company, hotel, carrier company and/or their employees, servants or subcontractors providing any services, accommodations, or facilities in connection with this agreement except for its own gross negligence, willful misconduct or bad faith.

PRICING

The rates displayed on this Website reflect the pre-negotiated rates with our travel suppliers and include our service fees. We do not guarantee that we offer the best available rates for the products and services available on our Website. While we try to provide accurate pricing information, we cannot insure against pricing errors or changes. Therefore, we reserve the right, in our sole discretion, to cancel or not process any booking placed on the Site if the price was incorrectly provided as a result of an error, modified by the travel Supplier and other reasons. In such instances, we will notify you by email and correct the price on the Website. You will have the option to accept the corrected price, or receive a full refund. In the event that your credit card has been charged and the reservation is canceled for above reasons, we will issue a credit to your credit card in the amount of the charge for that booking. In either case, STSVacations.com will have no further obligation to you.

AVAILABILITY

All reservations are subject to confirmation by the hotel or resort. If the resort and/or room type is not available, you will be contacted within 24 hours of STSVacations.com receiving notification of

RESERVATIONS AND PAYMENTS

Payment and agreement to these terms and conditions are due at the time of booking via major credit card (Mastercard, Visa, Discover or American Express). STSVacations.com will accept Certified Checks or money orders. However, reservation will not be confirmed until payment in full has been received by STSVacations.com and all parts of the purchased package are individually confirmed.

TRAVEL DOCUMENTS

After receipt of final payment and trip confirmation, travel documents will be emailed to the primary reservation contact. PLEASE CHECK DOCUMENTS IMMEDIATELY ON RECEIPT TO ENSURE ALL NAMES AND TRAVEL INFORMATION ARE CORRECT. E-tickets will be provided for air tickets when applicable. Infants will be issued paper tickets. ALL TRAVELERS MUST BE TICKETED FOR INTERNATIONAL DEPARTURES.

CANCELLATIONS/REFUNDS

The right to a refund if you cancel your reservation is limited. A cancellation fee of $100 per person plus any applicable hotel and/or air charges will be assessed if reservation is canceled in writing 60 days or more prior to departure. Cancellation within 60 days of departure and no shows will result in no refund. No refunds will be issued for unused portion of the event or travel package.

CHANGES

There is a $50 per person Change fee plus any applicable hotel and/or imposed fees or increase in price for changing your reservation in any way once payment has been received by STSVacations.com. For the purpose of this paragraph, adding travelers to an existing reservation will not be considered a change. Most airlines do not permit name changes. New travelers will be required to purchase a new airline ticket at prevailing rates.

LUGGAGE FEES

Many airlines are now assessing a fee for checked luggage. These fees are payable directly to the air carrier at check-in, and are therefore not included in your package price. Standard luggage size allowance by carriers is 0-50 lbs and a maximum of 62 linear inches (length + width + height). Oversize luggage charges apply for luggage that exceeds these or airline specified weights and dimensions. Sporting equipment such as skis or golf clubs is considered a checked bag, subject to excess luggage fees, and must meet size and weight requirements. Please see the specific luggage rules for each carrier for more details.

ENTRY REQUIREMENTS

US Citizens are required to present valid passport at check-in. Foreign nationals must consult their local consulates for entry requirements. Entry requirements vary from island to island so it is the responsibility of the traveler to have the correct documents. NO REFUND will be issued for travelers who are denied boarding for failure to obtain proper documentation. Visit https://travel.state.gov/ for entry requirements for your destination.

CUSTOMER SERVICE

If you require assistance in any way while on your tour, you must contact our on-location representative who will make every effort to accommodate you. Under no circumstances will STSVacations.com reimburse you for long-distance phone calls or other out of pocket expenses. If the matter cannot be resolved, please write our Customer Service Department within 60 days of the completion of your tour. Failure to write to tour operator within this 60-day time period will release STSVacations.com from all claims and liability.

DISPUTES

Any controversy or claim arising out of or relating to this Agreement in any manner whatsoever, or breach thereof, shall be resolved by BINDING ARBITRATION by a single arbitrator in accordance with the Rules of the American Arbitration Association. The location of such arbitration shall be the principal office of STSVacations.com located in the State of Maryland. The decision of the arbitrator shall be final. Judgment upon any award rendered by the arbitrator may be entered in any Court having jurisdiction thereof.

MISCELLANEOUS

All notices, offers, acceptances, requests and other communications hereunder shall be in writing. The parties expressly agree that electronic communications shall be considered "writings" for the purpose under applicable law. If notice is not sent be electronic communications, notices shall be deemed to have been duly given if mailed by certified or registered mail, with postage prepaid, to STSVacations.com and the tour participant at the addresses set forth in this agreement. Any such notice shall be deemed to be received when delivered or within three (3) business days after it is mailed. The validity and construction of this agreement or any of its provisions shall be determined under the laws of the State of Maryland. The invalidity or enforceability of any provision of this agreement shall not affect or limit the validity and enforceability of the other provisions hereof. This agreement contains the entire understanding between the parties hereto and supersedes any other oral and written agreements or understandings between them. Except as otherwise provided for in this agreement, no modification or addition hereto or waiver or cancellation of any provision shall be valid except in writing, signed by the parties. This agreement shall bind and inure to the benefit of the parties, and their respective successors and assigns or personal representatives. STSVacations.com may assign this agreement without the tour participant's permission. The tour participant may not assign any part of the benefits of this agreement to another party without STSVacations.com's express written permission.

REFERRAL PROGRAM

STSVacations.com offers registered users the ability to earn credits toward future purchases on STSVacations.com when they participate in certain referral and marketing promotions (“Referrals"). By inviting a friend to register and travel through STSVacations.com, you represent that your friend has consented to being contacted by STSVacations.com. STSVacations.com will tell your friend that you have provided his or her email address to us for purposes of this contact.

You will only receive credit on bookings made through STSVacations.com or AllInclusiveResorts.com. You understand that Referral credit is not transferable and may not be sold and may only be applied to bookings made through your account. Referral credits expire subject the terms of the specific Referral program. You will receive credit only if the friend you invite registers and books using the email address you provided. If your friend is already a registered user, you will be notified at the time you submit your referral and you will not receive any credits from that user.

If STSVacations.com determines that a Referral is not valid, you may not receive credit, or such credit may be removed from your account, and STSVacations.com will have no liability to you for you or your friend’s failure to follow directions. You agree that having multiple STSVacations.com accounts is a violation of these Terms and Conditions and that sending invites to alternate email addresses or accounts or otherwise attempting to circumvent STSVacations.com’s Referral program system may, without limiting any other STSVacations.com rights or remedies, result in forfeiture of the Referral credits in your account. STSVacations.com reserves the right to void Referrals and credits earned if we suspect that the Referrals or credits were earned in a fraudulent manner, in a manner that violates these Terms and Conditions or in a manner otherwise not intended by STSVacations.com. You must not conduct your own promotion in connection with our Referral credit program. You may not engage in any promotional, marketing, or other advertising activities on behalf of STSVacations.com, including by using any trademarks of STSVacations.com or service providers.

Credits will appear in your account within approximately 24-48 hours upon the completion of travel. Referral credits generally expire after one year, unless otherwise notified by STSVacations.com. Referral credits may be subject to certain sale restrictions or exclusions. Our Referral credit programs are void where prohibited by law. STSVacations.com reserves the right to terminate the Referral credit program at any time, and any credits accrued at that point will expire 60 days after we provide notice of the termination of the program. Should there be any tax liability for the accumulation and/or use of credits, such taxes are the sole responsibility of the participant. You understand that the statistics that STSVacations.com may choose to display may not be real-time or accurately reflect the credits you have actually earned. STSVacations.com will have no liability for any errors displayed in those statistics.